Terms & Privacy
YOUR ACKNOWLEDGEMENT OF OUR TERMS & CONDITIONS
USAGE OF WEBSITE
Our website can only be used by those aged 18 and above. Declaration of a customer's actual age must be done upon check out.
The wines and spirits that we sell are not intended for consumption by persons under 18, as per Singapore's legal drinking age law. We will not knowingly sell our products to any user under the age of 18.
All features, content, specifications, prices of products and services described or depicted may not be complete or current and are subject to change at any time without notice. We reserve the right to correct any errors, inaccuracies or omissions and to change and update information at any time without prior notice. Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We apologise for any inconvenience this may cause you.
Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only.
In the event where a product is priced wrongly or graphically represented incorrectly, we have the right to refuse or cancel any order placed for the product.
We will make all reasonable efforts to accurately display the attributes of products, including the photo, color, size, format, and packaging. We have done our best to display as accurately as possible the photo, color, size, format, and packaging of the products shown on this website. However, we reserve the right to deliver to you the same product but with different packaging.
Product reviews are contributed by our customers' experience and perception, we hold no responsibility on the reviews submitted and displayed. We reserve the right to remove comments or reviews that we deem unsuitable.
Promotional items are for a limited period only, or while stocks last. We reserve the right to start or discontinue any promotion whenever, without prior notice.
Acceptance of Orders
The order confirmation email does not constitute our acceptance of an order or our confirmation to treat a product or service. We reserve the right to refuse to sell a product to any customer for any reason. We also may require verification of information prior to the acceptance and/or delivery of any order.
Cancellation of Orders
We will not entertain any cancellations once the order has been submitted by the customer.
Orders will be processed and delivered only after we have confirmed and received the customer's payment. We currently only deliver within Singapore and each delivery is on a single location per order basis.
We offer time-slot deliveries that are free when an order purchase of $200 or more is made. For orders less than $200, an $8 delivery charge will apply. We reserve the right to change the existing shipping rates without prior notice. Extra charges will incur if the first delivery attempt failed due to invalid address or when the customer misses the delivery.
All delivery recipients must be aged 18 or above and must be able to quote the Order Number when requested. Upon receiving the package, the recipient will be asked to sign the Delivery Order Form as an order completion acknowledgement.
THIRD PARTY LINKS
In an attempt to provide increase value to our visitors, we may choose various third-party web sites to link to from its own site. These linked sites are only for your convenience and therefore you access them at your own risk. We have no control over these linked sites, all of which have separate privacy and data collection practices.
We use the information collected online, to process and fulfil your order as well as to send you necessary emails related to your order (such as an order confirmation notice). Personal data collected will not be used for a new purpose unless we obtain consent from our customers. We are the sole owner of the personally identifiable information collected on this site. We collect personally identifiable information for the sole purpose of registering a user for our web site. In addition, we maintain a record of your product interests, purchases and whatever else might enable us to enhance and personalise your shopping experience. We also monitor site use and traffic patterns to improve our site and the products and services we offer.